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International Cars Comapny

Marketing and CRM Synergy for Success

  • Tell us a little bit about your dealership.

    We're based in Bloomington, have been in business for a while and have all types of vehicles.
  • How did you first hear about Dealerfront?

    Our dealership was growing and we were looking for a better system to manage everything - we found out about Dealerfront through word of mouth.
  • What challenges/problems were you trying to solve when you got in touch with us?

    Our primary challenges revolved around improving lead management and boosting our marketing reach. We wanted a unified solution that integrated both CRM and marketing tools seamlessly.
  • How did you find our initial meeting and onboarding process?

    The initial meeting with Dealerfront was highly informative, and the onboarding process was streamlined, with their team guiding us through each step.
  • How easy was it to get up and running with our system?

    Getting started was remarkably straightforward. Dealerfront's integrated approach made the transition smooth.
  • What was your team’s initial reaction to our product?

    They were thrilled with the integration of marketing and CRM. It transformed our operations, enhancing our efficiency and customer interactions. Listing vehicles became much easier and we could now keep track of everything.
  • What features of our offering do you find most useful?

    The seamless integration of CRM and marketing is incredibly useful. We appreciate the convenience of having both tools under one roof.
  • Has this solution saved money and/or increased productivity?

    The synergy between CRM and marketing has resulted in both increased productivity and cost savings. We've seen a big improvement in lead conversion rates and a reduction in marketing expenses.
  • Can you share any metrics that show the success you have enjoyed with our service?

    Since adopting Dealerfront's integrated CRM and marketing tools, we started getting more leads and our overall revenue increased by about 20% in 12 months.
  • What have you been most impressed with? Is there something that has surprised you?

    We're most impressed by the cohesive nature of Dealerfront's offerings. What surprised us is how smoothly they blend CRM and marketing.
  • How do you plan to use our solution in the future?

    Our future plans include further optimizing our marketing efforts and utilizing the CRM's advanced features for more personalized customer interactions.
  • Is there anything else we should know?

    Dealerfront has transformed our dealership's marketing and CRM operations - and have provided us with a significant competitive edge.